FAQ - The most important topics here ...
How do I reach the support?
Our support can be reached 24 hours a day by e-mail or by using the contact form. In addition, for quick help, you can also use your smartphone.
My download/access is slow or not at all, what can I do?
How to solve speed or access problems can be found here.
Help with bank transfer, credit card or Paypalcredit or problems with payment?