FAQ - The most important topics here ...

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What is USENET?

The history of Usenet and how it was created in 1979.

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How do I reach the support?

Our support can be reached 24 hours a day by e-mail or by using the contact form. In addition, for quick help, you can also use your smartphone.

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How does the registration work?

Exact explanation from registration to payment.

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How can I renew/update my package?

Information on how to upgrade an already activated package.

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My download/access is slow or not at all, what can I do?

How to solve speed or access problems can be found here.

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Payment options/-problems?

Help with bank transfer, credit card or Paypalcredit or problems with payment?